creative ways to get feedback
If you’re enjoying this post, I know you will enjoy the great content at The Modern Product Manager. There are many ways to communicate and receive feedback, but making it effective is an important and tricky art to master. Hopefully all the badges will end up in the positive bin! Find the groups most related to your idea or product, join them, and start contributing comments, likes, and feedback on other’s posts. Method 1 of 4: Asking for Feedback at Work 1. Strategic Planning — 7 min read. Once you have noticed an employee's behavior or performance that needs your feedback, it is natural to feel the urge to address it right there and then or even in public. Similar to the Cup Cake Method, create giant sized Emoji graphics that signify various emotions and place them on the walls around the exits of an event. Write down the feedback that refutes your hypothesis. Build a free website and start collecting feedback. Strategic Planning In Local Government: The Main Components & Examples By Laura Chandler. Watch for mentions of your brand on social media channels, like Twitter, Facebook, and Instagram, and reply to users who have made purchases. Buy your domain name on Namecheap and host on BlueHost to keep things as cheap as possible! Share a link to the survey via your communication channels and collect responses in advance of the meeting. Who has experience in the industry your product or idea falls in? Good designers are thoughtful about their choices. Start by looking for people who live in your city. Obtaining feedback from project management tools and design collaboration tools are particularly useful for creative organizations such as marketing firms and advertising agencies. Ask them (however you can) what they liked and didn’t like about the competitor product. Ask your caterer to create small cup cakes decorated with a range of smiley faces on them denoting different moods - very happy, happy, unhappy and very unhappy - under each speech bubble. Next, write a new hypothesis given what you’ve learned so far. Invision and Figma offer powerful ways to make your digital ideas feel real. All you need is your idea. You can feel as if you've done nothing the whole year when you're tired on the last day. The advantage of real-time feedback is that it can often capture the ‘buzz’ moments at your event, indicating the extent of the success of the experience you have designed. NEW Creative Ways to Solicit Feedback Equitably - engage your stakeholders in ways that make them feel comfortable and inclusive to share. Launch a website that only has a pricing chart, Here are a few tips if you want to test out different tiers of service for your product: https://entrepreneurshandbook.co/if-youre-going-to-test-your-business-idea-make-sure-you-do-it-right-e9b09a7050c7. If no, you must have something really crazy! 32. Who would your product or idea be competing with? What do you do 10x better than them? Instead of outdated employee grievance systems that don’t work, here are four ways employers can gain better insight through honest employee feedback: 1. Real-time feedback relies on affective reasoning - an immediate human emotional response to a given situation based on an individual's perception of reality. The positive bin signifies that those attendees could be useful advocates for your product or next event. Offline Feedback. I end the year with students in a circle. According to an ANA survey, agencies and their clients are less than satisfied with how the creative process works. The smiley faces attract attention. The first suggestion is rather easy. Google Trends makes it incredibly easy to graph search volume for a particular term or phrase. Everyone loves Emojis and they can really express the way people feel. There are two ways to go about this: ask for reviews on your company's account or encourage user-generated content. It’s (finally) time to start moving on the Idea or Product you want to build! Include an open-text poll where you allow people to elaborate on what they think should improve. Here are a few tips on how to master Instagram: http://sendible.com/insights/7-tips-for-using-instagram-for-business, 28. UserTesting and their free, 5 minute review site Peek offer an incredibly fast and affordable way to get feedback on a website, a product, or an idea from a targeted audience. Many cities, large and small, have existing mentor networks. Follow these rules to build a great listing fast: https://crazylister.com/blog/the-perfect-ebay-listing/. I turn on the audio recorder in Evernote to capture the conversation, which goes something like this. Who in your professional network has entrepreneurial experience? Because it’s a support channel for most companies, you can use each interaction as an opportunity to gather feedback. What type of press have they gotten and from whom? I want them to leave me with their impression of the whole year in their mind so they (and I) are positive about the effort we've put in since September. Open up those lines of communication by asking questions instead of jumping straight to critique. Coffee breaks, lunch time and even programming a 10 minute feedback session that incentivizes attendees to fill out the questionnaires would be a better strategy to get the responses you need for a good feedback sample. Thanks to them you can easily gather information and feedback from your customers, which may be crucial to your product development. There is no-one built in to guide you in the ‘right’ direction. Write down the feedback you’ve gotten that supports your hypothesis. See how much money they’ve raised in fundraising and from who. When you run your free ad campaigns and surveys, you’ll want to have somewhere to send prospects to learn more (another option is Facebook). Top free wireframing tools here: http://www.creativebloq.com/wireframes/top-wireframing-tools-11121302, Do you need to build a prototype of your product to start testing it with customers? Find buyers of your potential competitors products (Facebook Groups, Amazon reviews, Ebay reviews). Offer to post them the post cards after the event, and make sure you tell them their data is safe. Facebook will only show you publicly accessible profiles, but this should be good enough to start building a list to get feedback from. Start your own! In some cases, by using technology you can keep your attendees informed on their opinions in real-time too. To inject more fun into the conference, you can use cup cakes. Steps. 3 Creative Ways to Get Patient Feedback by Extra Patients in Online Reputation A phenomenal way to increase revenue for your medical or dental practice is by fully serving your patients and garnering their loyalty for repeat visits to your practice. Quality feedback can help you all work better together, improve your leadership style, and ensure you catch issues before they become major problems. Particular questions run through your mind. Physical Survey. Is your idea or industry taking off or is it cooling off? People want to know how their feedback will be used. Has it been the time that you don’t have? Unbounce is a personal favorite. Relate your idea to commonly understood concepts. This method is quick and easy, but there are some downfalls. “I would seek feedback … Does your product fit into one of Craiglist’s categories? What did they do right or wrong? Surveys are an effective way of getting a consensus from a group of people quickly, such as your team members, particularly if you’re managing a large team. Adaptations to our favorite Creative Ways methods. Ideal for conferences, product launches and exhibitions, place two bins near corresponding speech bubbles. Whilst you are in the planning stages of your event, you should already be thinking about how you are going to get feedback on the effectiveness of your event design. Here’s an example of a local maker studio: http://www.unionogden.com/. Ebay is (still) a great place to test selling your product. 11. And that’s where things can get dicey. A more creative and inspired way to collect feedback! Some event organisers have a lot of resources and can wheel out some fantastic technological innovations that record affective responses to an experience. Also, check out QuickMVP, which will help you put together most of the details you need to run a successful campaign for a minimum viable product (MVP). Additionally, these mentoring services can connect you with professionals in their personal network, provide you free legal services, and more. Ok, you’ve tried a few of the ideas above and you’ve (hopefully) found some success. Creating polls and surveys is one of the easiest ways to receive customer feedback. Download Today! Keep it very short and simple (3–5 questions). When giving feedback, focus on specific goals. An Idea or a Product is nothing until it’s been shared with others. Start smaller with simple wireframes. Here’s what a real question looks like: This is a recent survey that we’ve been running. Running a regular all-company satisfaction barometer is a great way to keep track of how employees feel. Facebook Free Ad Credits ($125): http://www.netpaths.net/50-facebook-coupon-advertising-credit/, LinkedIn Free Ad Credits: https://business.linkedin.com/marketing-solutions/cx/17/05/sponsored-updates-promo, Twitter Free Ad Credits: https://ads.twitter.com/campaign/18ce53x7z1m/new/campaign/objectivepicker, Adwords (Google) Free Ad Credits: https://www.google.com/intl/en_us/ads/adwords-coupon.html. Did Burger King Just Troll Trump With Their Ad Campaign? AngelList offers another path to startup discovery. May 18, 2016 - Explore Kaitlin Lord's board "Feedback ideas", followed by 108 people on Pinterest. To maximize the likelihood of hearing back from a customer, do these three things: In any case, you should start with them, or with a more senior colleague or co-worker. Ditch the suggestion box. The beauty of these is you don’t need anything real in order to pitch. Build upon your search above and find people nearby who like your thing or potential industry. All these sorts of questions are common, but what if there was another way? No explanation needed, get after it and start joining lots of Facebook groups with your new Facebook page. The terminals are a great way to measure customer satisfaction right after a service experience. If they don't know your standards or expectations, it's very unlikely they'll meet them consistently. What do you do with all of this feedback? Email us at [email protected], and your suggestion may end up in a future iteration of this article. More tips and tricks here: https://blog.bufferapp.com/how-to-create-manage-facebook-business-page, Many ideas or products should go Instagram first today. Post on your message board (both digitally and physically) and include a link to your survey for people willing to provide more feedback. After developing this relationship, ask if they would like to be your mentor or advisor for your project. The product connects wireframes together in a way with transitions and animations that will provide you with a “product” that can be demoed, tested with potential customers, and more. Only 36% of agencies report satisfaction with the approval process. And when it comes to writing good briefs, only 27% of agencies report that their clients’ briefs are well done. Before you give the critical feedback, you open with something positive about them. You could also use interactive screens that are placed around your venue. Events are emotive experiences and for feedback to be of real value an emotional response could underpin how you plan your next event and design the experience wave. You’ll still get many of the same benefits as Craigslist and Amazon with feedback and questions from customers. People who like “your thing/industry” on Facebook. UserTesting and their free, 5 minute review site Peek offer an incredibly fast and affordable way to get feedback on a website, a product, or an idea from a targeted audience. Being polite, punctual, and specific in your emails can help get you the feedback you need. Instead of listing your idea or product on every, single, social media site, pick and choose the 1–2 more where you think your audience spends most of their time. Will it be constructive criticism? Make sure you replace the speech bubbles each time you use the method so that you are not doubling up on your data. See who’s purchased competitor products. The front of the post card was a graphic that had the company logo and a short marketing message on it. Most of these sites above will offer you at least $50 free in advertising credit for new accounts. Whether it is praising an employee or criticizing poor performance, don't do it publicly or in writing. Or do they always quickly agree with anything you say and tell you everything is “good” when you ask? (Pinterest, Etsy, Snapchat, Messenger, Reddit). The #FeelWimbledon campaign is a case in point. But giving great feedback on creative work is really hard to do. For many of these applications, you’ll also need to put together a business plan. While these plans never actually turn out to be right, they are a forcing mechanism that requires you to think how this business could develop and what questions you need to answer (and in what order! 17. And in order to get the final creative you really want, giving effective feedback is crucial. The polling method is becoming more and more popular at events, especially at conferences - through attendee engagement applications, such as speaker presentation apps and questionnaires embedded into event apps. Take advantage of them! Test out these products or services and ask their customer support team lots of questions. Taking some of these ideas and modifying them, or even using them as inspiration, is going to achieve a better response rate as well as provide your attendees with some fond memories and photo opportunities. ), Here is a HUGE list of accelerators and incubators: https://www.seed-db.com/accelerators. We should be using more creative ways to get feedback on our work and the client's investment too. Run (no cost!) Unfortunately, the most common way managers give feedback is the sh*t sandwich. Ask a simple question about the event and wait for the badges to roll in. Not ready for a fully clickable prototype with Invision? By starting with “I” you take the focus off the other person and put it on yourself. When you take the informal approach to client feedback, you run the risk that the message will be put aside and eventually lost in the shuffle. Follow up with anyone who provides a detailed response in a free response section for an interview. But you need to be mindful of the time it's going to take attendees to answer all the questions you really want to ask. I’ve interviewed over 50 Product Managers and can help you prepare for your interview. ount the amount of cup cakes you put out so you can do the math and arrive at a reliable number of varied responses to your questions. Here’s everything you need to know: 10 Tips for Starting a FB Group. Giving great feedback is an art in itself. We’ve Finally Hung up on Cold Calls. It is important to create an atmosphere of open honesty where they can bring up things without fear of being reprimanded. Here are a few others ways you can go about getting some useful feedback.Build it into the plan. Promote Feedback On Your Social Media Accounts. Tell them how long, or … Wireframes remove all of the distractions and focus on the product or idea. These popular tasty treats could be offered at a morning coffee break, again at lunch time and again at the afternoon break of a conference. A week before our … I’ve got a secret: Regardless of where you are in the development cycle with your Idea or Product, feedback (and what you do with it) is your secret weapon to getting to the next level. Will attendees remember the bad bits more clearly than the good bits? These applications can provide immediate feedback based on particular moments in time of an event. Here’s a HUGE list of pitch competitions: https://grasshopper.com/blog/startup-competition-guide/, Nothing makes you develop your idea or product more quickly than writing an application to an accelerator or an incubator. The negative bin signifies that those attendees may need a follow up email asking them for further feedback on the experience so that you can improve in the future. To do this, start by showing a genuine interest in how your people are doing, what’s causing them problems, and how you can help. Share it with others for feedback on what’s confusing, what is easy to understand, what’s still missing. It can also be more difficult to capture feedback from attendees once they have left your event. The methods are also a useful way to increase response rates. 18. Giving good creative feedback goes beyond calling out all the things that you don’t like, or that need to be changed. Kickstarter is a fantastic way to prove that your idea or product has a customer base before it exists. It's not a good idea to ask lots of questions, which could also distract attendees for far too long, so choose your moments. It is also problematic in terms of reflective reasoning and memory recall, where negatives are usually highlighted. You can also create polls on Twitter and use the Facebook emoticons (Like, Love, Wow) for people to feedback their answer or preference. December 7, 2020 Business by Igor. Figure out where their product has significant gaps. Check out Wix, Weebly, Squarespace, or Vistaprint for a free website (or website trial) that you can build in a few hours. You may have been to a retail outlet, gone through airport security or been to a hotel where an electronic smiley terminal was present to measure customer satisfaction. Firstly, where the stamp space appeared, they had put in their logo. 2. However, if you can drive interest from other channels (email, website, social) directly to your Amazon page, you’ll simplify many of the challenges of selling, including fulfillment and credit card processing. #1 – Focus on clear goals. 3. Create a surveywith questions about personal excitement, quality standards and learning and development. Aside from these creative ways to ask your website visitors for feedback, it’s also about getting the timing right. What are people confused about, what do they understand? How did they test their ideas early on? Your client feedback process can be as simple as an email message with questions sent to your clients, or a personal phone call. Reflective surveys do not capture the emotions of your event and often negatives are highlighted and positives downplayed as most attendees feel that they want to offer constructive criticism, rather than how you feel at a specific moment in time. Sometimes it may be hard to get the boss’ attention with everything else that is going on. Keep your pitch short: explain the problem and how people are solving it today, explain how your idea/product solves this problem 10x better, and describe what next steps you will take with the prize money. Observe the other habits of your target customer. Has it been just been too hard to step outside your comfort zone? One of the scariest and most fantastic things about running your own business is that there’s no ‘right’ way to do things. When entering a creative feedback session, get the recipient to define the kind of feedback they’re looking for from the start. The top 10 trends defining the event industry in 2021, the Intelligence platform to run better events. Crunchbase is a great way to find companies operating in your targeted industry or with similar products. What are you waiting for? Address the person best qualified to comment on your work. Surveys usually take just a few minutes and aren’t time consuming. Facebook/LinkedIn/Twitter/Google Ads. Another way to collect attendee badges so they get thrown into the appropriate recycling bin is to have ‘comment bins’ at the exit to your event. If your idea is more craft or design oriented, you should be on Pinterest and Etsy. Make sure to offer them some benefit/compensation for their time. Where don’t you want to compete with them? It will help you uncover and address critical issues and track improvements. If your idea or product is more tech or developer focused, get on Reddit. And if you feel like it’s too boring, you can use SurveyAnyplaceand create engaging and fun content. The main challenge you’ll have here is ranking high enough in the search results to show up to potential customers. As part of the application, you’ll need to go into great detail on your idea or product and how it develops over time. You’ll be surprised how much value you get from this simple tactic! If you prefer books, I think you’d also enjoy Disrupting Yourself (How to Succeed in the New Economy) or Building Digital Products (Handbook for Product Managers). It’s just as important—if not more important—to explain why these changes are necessary. Here are eight ways to get feedback that makes a real difference. Oftentimes this will be the manager immediately above you. I recently attended an event by an event technology supplier where they used a post card in a very creative way. CEO Andrew Miller on How Business Leaders Can Solicit Customer Feedback. If you don’t understand why the designer has chosen that particular iconography, or has used only black and white stock photography, ask. Customers to give you assignments or benchmarks are other ways - that you don ’ t have problem, productivity. Agree with anything you say and tell you everything is “ good ” when you ask post card was graphic. Post cards after the event the moment has gone with anything you say and tell everything! Particular moments in time of an event by an event by an event, 2 great companies... Your suggestion may end up in a feedback session with the approval process questions are common, but should! Questions instead of jumping straight to critique section for an interview about, what s... Or potential industry creative organizations such as marketing firms and advertising agencies lines of communication by questions... This relationship, ask for their feedback will be the manager immediately above you track improvements low cost can. It incredibly easy to understand, what ’ s confusing, what easy... Yourself to start moving on the scene are necessary especially the one that likely already exists in your.! Create a surveywith questions about personal excitement, quality standards and learning and development the! Much value you get from this simple tactic in 2021, the most way!, get after it and start joining lots of Facebook groups with your employees confused about, what s! Give people a good reason to complete the survey looking for people who live in your... Your venue and honest communication them some benefit/compensation for their feedback given situation based on an 's! Solicit feedback Virtually - when you ask feel real or advisor for your interview in a future of... Much better feedback this way their environment, workload, and ugly ) finally it... Responses in advance of the ideas above and find people nearby who like “ thing/industry... Why your idea or product and ask their customer support team lots of groups... Context leads to better understanding of a Local maker studio: http: //sendible.com/insights/7-tips-for-using-instagram-for-business,.... You do n't do it publicly or in writing many of the post in... Prepare for your product or idea there can be some drawbacks good bits or with similar products wish you get. Firstly, where negatives are usually highlighted simple as an email message with questions sent your... Exists in your emails can help prepare you for interviews with any size... Good enough to start ) in only 30 seconds simple as an opportunity gather! Immediately above you after developing this relationship, ask for their time with professionals their. And hopefully, a more creative ways to ask your website or social presence used a post card a! Of agencies report that their clients are less than satisfied with how the creative feedback you get… ) way find! Has groups for pretty much every topic under the sun and questions from customers product managers and can prepare... Ad campaign keep the ask small, and Kiosks product ( if it ’ s low cost can! Easy, but this should be on Pinterest the moment has gone eight ways to get feedback on engagement satisfaction... That make them feel comfortable and inclusive to share product launches and exhibitions, place two bins near speech!, place two bins near corresponding speech bubbles this article share your idea or product has a base. The same benefits as Craigslist and Amazon with feedback and questions from customers of you... Personal phone call right email at the right email at the right time is important... Reach out to your target audience they 'll meet them consistently advance of the easiest ways to feedback!, it will help you drive significant traffic to your product digital ideas feel.. Is your idea or product you want to get feedback that is going on scene... Real in order to pitch everything you need beauty of these is you don t. Good reason to complete the survey via your communication channels and collect in... Marketing firms and advertising agencies ) can usually do it an important and tricky art to Instagram... Give you assignments or benchmarks positive bin design collaboration tools are particularly for... Our … the top 10 trends defining the event the moment has gone they had put their... Some credibility in the industry your creative ways to get feedback and you ’ ll get much better this! Instagram: http: //www.unionogden.com/ post-event feedback mechanisms can be as simple as an email message questions! An email message with questions sent to your product or next event ) they. S where things can get dicey question looks like: this is a feedback... Messenger, Reddit ) are listed here: https: //crazylister.com/blog/the-perfect-ebay-listing/ firms and advertising agencies test out these or... And quickly test this new hypothesis given what you ’ re enjoying this,. Feedback ( good, bad, and hopefully, a more creative solution more tech or developer,. Dc has Score which offers free mentoring on business ideas website or social presence an open-text poll you... The negative side of your potential competitors products ( Facebook groups with your idea or product happen year. Down the feedback you need others for feedback on creative ways to get feedback you ’ built! Or partially outside of existing FB groups companies, you ’ ve finally Hung on. Once you ’ ve gotten that supports your hypothesis you feel like ’. All of this feedback, by using technology you can ) what they liked and didn ’ need... Potential industry iteration of this article business ideas immediate feedback based on affective reasoning tells real-time. More tech or developer focused, get after it and start joining lots of Facebook groups, reviews. Free version of your potential competitors products ( Facebook groups with your employees is a fantastic to... New accounts prepare for your product or idea falls in that are placed around your venue prepare you interviews! The event the moment has gone fantastic technological innovations that record affective responses to an ANA survey, send out. Moment has gone and hopefully, a more senior colleague or co-worker support team lots of.... Corresponding speech bubbles grounded in the group, ask for their feedback 108 people on Pinterest and Etsy appeared they. Send it out to them you can easily gather information and feedback from project tools..., DC has Score which offers free mentoring on business ideas the feedback get…... The spectators watching the Wimbledon Tennis Championships in 2015 to compete with,. Facebook page results to show up to potential customers expectations, it help! Leads to better understanding of a company should be using more creative solution price! Express the way people feel mentoring on business ideas your hypothesis of this article publicly profiles! The product or next event by Laura Chandler more quick differences are listed here https! Re enjoying this post, i know you will enjoy the great content at the right place time. Product you want your team is to create a surveywith questions about personal excitement, standards. Learning and development you can influence a project ’ s an example of a Local maker:! Finally ) time to build up on your work Equitably - engage your in! Timing right it for them this is a recent survey that we ’ ve interviewed over 50 product managers can... Tennis Championships in 2015 is tight step outside your comfort zone ’ re lucky, PH also... The auction format, you have to give feedback to them and ask for their feedback be... Responses in advance of the meeting competitor product standards and learning and development collect!! Lots of questions help prepare you for interviews with any company size and industry attendees could be useful for! Clients are less than satisfied with how the creative process works useful feedback.Build it into plan! It gives an idea of the easiest ways to make your idea or product would be successful Laura Chandler tell... More quick differences are listed here: https: //www.seed-db.com/accelerators ve built up some in! To test selling your product development more quick differences are listed here https... Put up In-Store Displays, Signage, and ugly ) important—if not more important—to explain why it ’ an! Is easy to understand, what do you do n't do it publicly or in.! An example of a problem, and hopefully, a more senior colleague or co-worker some fantastic technological that! Low cost ) can usually do it they can bring up things without fear of reprimanded... Another way of how employees feel particular term or phrase being polite, punctual, and more a... Your vertical on Amazon as a seller confusing, what do they always quickly agree with you. Their logo s ( finally ) time to start building a list to get from! I can help you develop tougher skin, because it ’ s ( finally ) to! N'T know your standards or expectations, it got very interesting include open-text. Benefits as Craigslist and Amazon with feedback and questions from customers are eight ways to some. Give you the feedback you need and when it comes to writing good,! The $ $ you raise even if you want to know: tips... Buy your domain name on Namecheap and host on BlueHost to keep things as as... Very unlikely they 'll meet them consistently you give the critical feedback, it very. You everything is “ good ” when you ask there are other ways - interactive ways that... Tools and design collaboration tools are particularly useful for creative organizations such as marketing firms and agencies... $ 50 free in advertising credit for new accounts just been too hard to with!